Orders and delivery
For all your questions related to your order.
Ordering Online
- Which payment options are available for the webshop?
- How can I place an order online
- I would like to order a Dopper bottle in the webshop, but do not seem to be able to order
- I would like my VAT code to be on the invoice
- I want to add to or change my order
- I have not received an order confirmation
- Is my data protected by Dopper?
- This is how the E-Gift Card works
Delivery
- What are the delivery time and shipping costs for my country?
- Can I pick up my order at your office?
- Will the delivery costs for my web shop purchase be refunded?
- I have not received a track and trace link
- DHL / GLS has been at my door, but I was not at home
- My parcel was delivered damaged
- Dopper is committed to sustainable delivery.
Returns & Warranty
Personalisation
- Which file formats can be uploaded for a customised Dopper bottle?
- What is the size of the image on a customized Dopper bottle?
- Is it possible to upload my own design for an around print on the cup?
- The preview is showing me a white framework, will that be on my customised Dopper bottle?
- What kind of personalization can I do on my Dopper?