DHL / GLS has been at my door, but I was not at home


After the first delivery attempt, they will try again the next day. If, again, no one is at home, the parcel will be delivered at the nearest depot, where you can collect it within 7 days.

You can follow your parcel with the track and trace link (sent by email).

Please let us know if you cannot make it work. You can use the chat at the bottom right of your screen.