I have a question about my order

• Frequently asked questions about online order deliveries.
• To which countries can be shipped via the web store?
• Which payment options are available for the web shop?
• This is how the E-Gift Card works
• Is my data protected by Dopper?
• I would like my VAT code to be on the invoice

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• What is the size of the image on a customized Dopper bottle?
• Which file formats can be uploaded for a customised Dopper bottle?
• The preview is showing me a white framework, will that be on my customised Dopper bottle?
• Is it possible to upload my own design for an around print on the cup?

• How long does delivery take?
• I have not received an order confirmation
• I have not received a track and trace link
• DHL / GLS has been at my door, but I was not at home
• I would like to order a Dopper bottle in the webshop, but do not seem to be able to order

• I want to add to or change my order
• My parcel was delivered damaged

• How do I return a delivery?
• Do I have to pay for returns?
• Will the delivery costs for my web shop purchase be refunded?
• When will my purchase amount for the Dopper be refunded?