There is a wrong rubber sealing ring in the cup of my Dopper

You are right to contact us, because that is not supposed to happen.

Please answer the following questions in the contact form:

  • Is there a rubber sealing ring in the Dopper cup and does it fit properly?
  • Does your Dopper cup have an attached or removable ring?
  • An attached ring has a rubber tab continuing in the cup.
  • Has the Dopper been exposed to temperatures over 65°C?

Will it be possible for you to also send a photograph and your address with the contact form? That way we know where to send any replacement parts to.

We will get in touch soon!