DHL has been at my door, but I was not at home

DHL delivers during business hours on working days. After the first delivery attempt, they will try again the next day. If, again, no one is at home, the parcel will be delivered at the nearest depot, where you can collect it within 7 days.

You can follow your parcel with the track and trace link (sent by email).

Please let us know if you cannot make it work. Complete the contact form and we will get in touch with you as soon as possible.